Members of the International Consulting Network:
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Uphold the
highest standard for Quality, Value, and Services to their Clients.
Ø
Provide
Services in Professional and Timely
Manner
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Provide
Services discreetly as directed by the Client
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Do not provide
Services that are illegal or against accepted industry standards
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Provide a clear
cost assessment for services to their Clients
Services provided includes identifying the needs of the Client, providing
a detailed analysis for their review, providing their findings in a manner the
Client can understand, provide
implementation strategies to meet their needs, and solutions and/or a finished
product or service to reach their objectives.
When the need arises that a member of ICN requires services performed by
another member on behalf of their Client, there are operating procedures which
need to followed by all parties. This includes agreements by the members of how
communication and services will be provided to the Client.
They Include Establishing:
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Communication
Process to the Client
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Lead Consultant
and Support Consultant Roles
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Service
Offerings, Pricing, and Billing Arrangements
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Implied
Confidentiality Agreements between Members
ICN Members when working together can provide the best value the Industry
has ever known while still protecting the Lead Consultant’s Relationship with
their Clients. This is the basis of establishing the operating procedures prior
to the engagement.
As Professionals, ICN Members are bound to the strict confidentiality
standards as any other professional service is bound to protect their Clients.
This includes:
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Distribution of
Confidential Information about Clients
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Distribution of
Confidential Information about Members
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Publishing Case
Studies involving Confidential Client Information
Any information which is deemed confidential by the Client or the ICN
Members involved requires written authorizations for usage outside the agreed
engagement. In this way the Client and the Members involved are protected.